Question 1

If I'm not satisfied, will you re-clean?

Accepted Answer

If for any reason you are not 100% satisfied with our cleaning services, please let us know. We will happily re-clean any room or area in question at no additional charge until you are completely satisfied. Our goal is your complete peace of mind.

Question 2

How environmentally friendly are your products and processes?

Accepted Answer

All of our cleaning products and supplies are non-toxic, biodegradable, and formulated to have minimal environmental impact. We also take steps in our daily operations to reduce waste, recycle materials, and lessen our carbon footprint through initiatives like using all-electric equipment and fuel-efficient vehicles. Protecting the planet is as important to us as protecting your home.

Question 3

Will your staff sanitize for illness prevention?

Accepted Answer

Yes, deep disinfection and sanitization are an important part of our cleaning process, especially during cold and flu season or times like these. Our technicians use hospital-grade disinfectants and sanitizers that are proven effective against viruses, bacteria and other germs. We follow a thorough protocol to sanitize high-touch surfaces like doorknobs, faucets, light switches and more. This comprehensive sanitization provides that extra layer of protection and peace of mind for your family’s health and wellness.

Question 4

Are your technicians background checked and insured?

Accepted Answer

Absolutely! All of our cleaning technicians undergo extensive criminal background checks prior to hire. We also carry commercial general liability insurance as well as bonds to protect our customers. Your safety, security and trust are our highest priorities.

Question 5

What areas do you focus on for a standard cleaning?

Accepted Answer

For a standard cleaning, our technicians focus on thoroughly cleaning your bathrooms, kitchen, floors, windows, and dusting and vacuuming throughout the home. This typically includes scrubbing bathtubs and sinks, sanitizing toilets, disinfecting countertops, mopping floors, washing windows inside and out, and removing dust, dirt and debris from all surfaces. Custom packages can be tailored based on your specific needs.

Question 6

Do you provide references from previous customers?

Accepted Answer

We would be happy and honored to provide you with references from our many satisfied regular customers upon request. We invite you to call them to hear first-hand about their experiences with our 5-star service. We are so confident in the quality of our work that we are proud to stand behind it 100%. Customer satisfaction is our top goal.

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